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Phoenix A2 Percussion Muscle Massage Gun by Hyper Phoenix
Phoenix PRO-A3 Percussion Muscle Massage Gun by Hyper Phoenix
Phoenix Vibrating Black Ball+ Percussion Therapy by Hyper Phoenix
Phoenix Air Recovery Compression System Therapy by Hyper Phoenix

FAQ

Phoenix Percussion Massage Guns

Charge the Phoenix A2 once it arrives until the battery indicator lights on the back of the device show it to be charged with green lights.

You can also use the charging plug light (red or green) to indicate whether or not the device is fully charged.

Always charge the Phoenix A2 with the device switched "off" using the on/off switch located on the bottom of the handle/battery.

1. Turn on the Phoenix A2 by pressing the power button once before making contact with your body. Simply push and pull head attachments to insert or remove.

2. Press the speed button to toggle between the 3 levels of intensity. Pressing the power button once will turn the massage gun on to level 1. Pressing twice will toggle to level 2, and pressing 3 times will toggle to level 3.

3. For muscle activation, recovery, and pain relief, simply float the Phoenix A2 on muscles that need the most attention, it was designed to do all the work for you. Gradually apply pressure as needed.

You can use Phoenix percussion massage devices every day if you would like, but it’s probably not necessary. You want your muscles to be able to repair, so you wouldn’t use a massager after each workout or before each workout unless you were constantly in muscle pain. 

If you ever feel that your massage is causing more pain or you experience more pain from using massage guns, then you should contact your doctor immediately and see what you can do about your muscle tension through warm wraps and traditional massage.

Most of the time, percussion massage guns are meant to help with rehabilitation by breaking up scar tissue. 

Depending on the desired result, we recommend using Phoenix percussion massage devices for a minimum of 10 seconds and a maximum of 2 minutes per muscle group.

A full-body session should not exceed 15 minutes. Treat yourself 2-3 times per day.

15 SECONDS = MUSCLE RE-ACTIVATION

Activate muscles during your workout or any activity by using the Phoenix A2 for 10-15 seconds on the muscle group. This will re-energize, relieve muscle spasms and fatigue, and keep muscles active.

30 SECONDS = MUSCLE ACTIVATION

Prior to workouts or physical activity, float the Phoenix massage gun for up to 30 seconds to instantly activate and "wake up" your muscles.

2 MINUTES = PAIN RELIEF & RECOVERY

Float the Phoenix massage gun for up to 2 minutes for muscle recovery post-workout to decrease soreness, and on any muscles that require immediate pain relief.

Phoenix percussion massage devices can also help with muscle tension related to nerve damage, atrophy, arthritis and multiple sclerosis.

Aside from the benefits of pain relieve the additional benefits that come with percussion massage guns are they can be a money and time saver. Think about how much manual massages cost when provided by massage professionals. Then there is the inconvenience of trying to get an appointment when you need it the most. Then there is the time factor of having to set aside time to attend an appointment. Massage guns eliminate both of these problems.

Percussion massage is not just for athletes or those who are following an exercise regime. Percussion massage guns can be used by:

-Those who have received some type of soft tissue injury
-Individuals who experience aches and pains that are job or task-related
-It is great for helping the muscles to relax that are stiff and tense from stress
-It can often help those who suffer from chronic pain conditions

Yes they do. Exercise and massage can help reduce the signs of cellulite on your legs. A combination of specific leg exercises and use of a percussion massager will speed up the reduction in unsightly cellulite. By exercising the leg muscles and toning up the muscles under lumpy areas can make your skin look more even.

All Phoenix tech is TSA approved as carry-on. However, lithium-ion batteries are prohibited in checked bags. There are no rules about packing battery chargers. You can pack them in both your carry-on or your checked baggage.

General Questions

Now more than ever, it's critical that people have access to safe, effective, high-quality wellness solutions. We imagined a world where whole-body wellness was attainable, effective, and natural—without a laundry list of side effects. We believe that you can feel better naturally, without harmful toxins and chemicals.

We want to give people the ability to help themselves feel better naturally. The success of Phoenix Percussive Therapy and the genuine impact it's had on many people's lives helped us realize that there's so much more work to be done in the natural wellness space. There's a need for wellness solutions that are both natural and effective. So, to meet that need, which is bigger than percussive therapy, we've evolved into Phoenix. As a tech wellness company, we'll continue to use cutting-edge technology and research to deliver scientifically validated natural products and services that you can trust.

We are proud to offer a special discount to any active duty military, veterans, law enforcement, and first responders as a way to show our appreciation and support for their service.

Just send in your proof of service (photo ID or other documentation) to our Customer Experience Team at info@hyper-phoenix.com and we’ll be more than happy to help.

Every day we’re discovering more benefits associated with Phoenix Percussive Therapy. Hyper-Phoenix Team works tirelessly to create and evolve new protocols that have tangible benefits in people’s lives. Some of the most common benefits include:

- Decreases muscle soreness & stiffness
- Faster warmup & recovery
- Increases blood flow
- Decreases lactic acid
- Improves range of motion
- Hydrates tissue
- Improves stretching ability

The main difference between percussive therapy and vibration therapy is that percussive therapy reaches deeper into the muscle, 60% deeper, in fact. While vibration therapy feels good on the surface of the body, it’s a “global” experience as opposed to a targeted one. Percussive therapy targets treatment areas by reaching deep enough into the muscle to increase the amount of blood flow and oxygen needed for efficient treatment and recovery. Also, because Phoenix Percussive Therapy devices touch the body and come off of it 40 times per second, the brain does not acclimate to the stimulation, making the therapy more effective.

Phoenix created percussive therapy to increase blood flow and decrease tension deep within the muscle, using scientifically-calibrated combination of speed and depth to treat your muscles comfortably by overriding the pain signals sent to the brain. Phoenix Percussive Therapy works because each device offers a unique combination of these three things: Amplitude (depth) Our 16 mm amplitude allows our Phoenix devices to treat deep within the muscle to release tension. Frequency (speed) Our 3'500 percussion per minute speed allows our devices to override the pain signals to your brain, making the treatment experience more comfortable than manual muscle therapy. Phoenix devices can withstand up to an additional 60 pounds of applied pressure - without stalling - so you can most effectively treat the areas that need it.

Please, do not use the Phoenix percussive massage device, or any other vibration device without obtaining approval from your doctor, specialist or physiotherapist, especially if you are pregnant, have diabetes with complications (such as neuropathy or retinal damage), wear a pacemaker, have had recent surgery, suffer from epilepsy or migraines, herniated disks, spondylolisthesis, spondylosis, or spondylosis, have had recent joint replacements or IUD’S, metal pins or plates, or you have any general concerns about your physical health. Frail individuals and children should be accompanied by an adult when using any Phoenix percussive massage devices.

Orders & Shipping

For any issues pertaining to your order, please reach out to us at info@hyper-phoenix.com, and we’ll work with the mail courier to investigate further into the status of your order.


Yes, we ship to many countries around the world.

Free Worldwide Shipping. We provide (standard) delivery worldwide free of charge. This offer is valid until December 31, 2020. For deliveries to the United States, Canada, United Kingdom, Singapore, Hong Kong, Australia, New Zealand, and all European Union Countries, the delivery time is 1 to 2 weeks. For other countries, delivery times may vary between 1 to 3 weeks maximum. All our shipments include a tracking number that will be sent to you 1-3 days after your order. For more information do not hesitate to contact us.

DHL Express Shipping. We deliver and guarantee worldwide express shipping within 3 to 7 days with our DHL Express partners. For more information on express shipping prices, please visit the checkout page.

All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Please contact us at info@hyper-phoenix.com and we’ll be more than happy to help.

Once our warehouse has received your order, it’ll be processed and shipped to you within 2-3 business days.

Free Worldwide Shipping. We provide (standard) delivery worldwide free of charge. This offer is valid until December 31, 2020. For deliveries to the United States, Canada, United Kingdom, Singapore, Hong Kong, Australia, New Zealand, and all European Union Countries, the delivery time is 1 to 2 weeks. For other countries, delivery times may vary between 1 to 3 weeks maximum. All our shipments include a tracking number that will be sent to you 1-3 days after your order. For more information do not hesitate to contact us.

DHL Express Shipping. We deliver and guarantee worldwide express shipping within 3 to 7 days with our DHL Express partners. For more information on express shipping prices, please visit the checkout page.

Once your order has been placed, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please feel free to reach out to us at info@hyper-phoenix.com, and we’ll work to resolve the issue as soon as possible.