Welcome to the official website of Phoenix, the #1 massage gun by Hyper-Phoenix

FAQ's

How to use the Phoenix A2?

Charge the Phoenix A2 once it arrives until the battery indicator lights on the back of the device show it to be charged with green lights.

You can also use the charging plug light (red or green) to indicate whether or not the device is fully charged.


NOTE: Always charge the Phoenix A2 with the device switched "off" using the on/off switch located on the bottom of the handle/battery.


1. Turn on the Phoenix A2 by pressing the power button once before making contact with your body. Simply push and pull head attachments to insert or remove.

2. Press the speed button to toggle between the 3 levels of intensity. Pressing the power button once will turn the massage gun on to level 1. Pressing twice will toggle to level 2, and pressing 3 times will toggle to level 3.

3. For muscle activation, recovery, and pain relief, simply float the Phoenix A2 on muscles that need the most attention - it was designed to do all the work for you. Gradually apply pressure as needed.

Click here to see our Instruction Manual for more information

How long should I use it?

Depending on the desired result, we recommend using the Phoenix A2 for a minimum of 10 seconds and a maximum of 2 minutes per muscle group.

A full-body session should not exceed 15 minutes. Treat yourself 2-3 times per day.

15 SECONDS = MUSCLE RE-ACTIVATION

Activate muscles during your workout or any activity by using the Phoenix A2 for 10-15 seconds on the muscle group. This will re-energize, relieve muscle spasms and fatigue, and keep muscles active.

30 SECONDS = MUSCLE ACTIVATION

Prior to workouts or physical activity, float the Phoenix A2 for up to 30 seconds to instantly activate and "wake up" your muscles.

2 MINUTES = PAIN RELIEF & RECOVERY

Float the Phoenix A2 for up to 2 minutes for muscle recovery post-workout to decrease soreness, and on any muscles that require immediate pain relief.

The Phoenix A2 can also help with muscle tension related to nerve damage, atrophy, arthritis and multiple sclerosis.

How often should I use it?

You can use the Phoenix A2 every day if you would like, but it’s probably not necessary. You want your muscles to be able to repair, so you wouldn’t use a massager after each workout or before each workout unless you were constantly in muscle pain. 

If you ever feel that your massage is causing more pain or you experience more pain from using massage guns, then you should contact your doctor immediately and see what you can do about your muscle tension through warm wraps and traditional massage.

Most of the time, percussion massage guns are meant to help with rehabilitation by breaking up scar tissue. 

Is there a warranty?

Phoenix products come with a 1 year warranty as standard. 

An extension of the warranty up to 5 years is possible in the product options. 

Click here for more information on what the warranty does and does not cover. Generally speaking, the warranty does not cover any damages caused by the user including drops, over-watting the power and misuse of the machinery.

What is your return policy?

We have a 30 day money back guarantee on all orders! If you are not satisfied with your purchase in the first 30 days after it's delivery then please contact us for a full 100% refund. See our full refund policy here.  

JOIN OUR INSTAGRAM FAMILY

Feel free to check us out!

Secure Payment

We have chosen to entrust the management of our online payments to Stripe and Paypal.

100% Secure Payment

Satisfied or Refunded

We offer the Satisfied or Refunded for 14 days after delivery of the items! Contact us if you need help.

1 Year Warranty

Premium Delivery

Your order will be shipped within 48 hours and delivered to your home between 10 to 14 days.

Free Worldwide Shipping

Don't leave yet!

Sign up to our newsletter for 10% off your first order. Be the first to receive exclusive offers & updates